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An American architect with over 30 years of experience in all facets of architecture in the US, moved to Australia in 1984. The editor and author of Managing Quality in Architecture: A Handbook for Creators of the Built Environment, published in 2006, he is internationally recognized as an authority on the application of ISO 9000 to the design professions.
Charles is also the author of quality management sections in the AIA Architect’s Handbook of Professional Practice, 13th edition, and its Update 2003.
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